Trust & control
Confidence comes from seeing the boundaries.
Here's how didii keeps people in control of what AI does, and how we handle the information you share with us.
Control
How didii keeps people in charge.
AI helps where your team allows it. People decide where judgment is needed, and can always see what happened.
01Scoped, revocable access
didii reads only what the work needs, your team can see what that is, and access can be revoked at any time.
02Read before write
Connecting a system doesn't let didii change anything in it. Each action is granted separately.
03Permissions per action
Explaining a policy, preparing a change and making it are different rights, granted to different people or agents.
04Modes and action rules
Observe, Assist and Automate set how much didii does. Action rules, such as "refunds above $250 go to a person", apply in every mode.
05Approvals with context
A reviewer sees why a request exists, what the policy says and what happens next, and can approve, reject or ask for details.
06Tested before rollout
Changes are replayed on representative cases, including ones that should be refused or escalated, before reaching customers.
07Pause without losing work
Stopping a rollout keeps case history and shows unfinished work, so nothing is silently dropped.
08A record of what happened
Requests, approvals, actions and outcomes stay linked, with the version of the change that made them.
Agreed with your team before anything connects
- Which data didii processes, and why
- How long it is kept, and how it is deleted
- Which AI model providers are involved, and how they may use data
- Where data is hosted
Questions about security or data: [email protected]
This website
What happens to what you send us.
How this site and the early access form handle your information. Privacy notice
Early access requests stay private
Requests go through our server to our database. Public keys can neither read nor write them, and only the didii team can see them.
No form contents in logs
The server records whether a request succeeded, never what was in it.
No cookies or ad trackers
This site sets no cookies and uses no advertising trackers.
Hardened pages
The site runs over HTTPS only and restricts which scripts and connections pages may use.
Help shape how customer operations works next.
Tell us where your team gets stuck. Early access is free, and someone from the didii team will follow up about fit and what is available.