Early access is open: we're inviting customer operations teams to shape didii with us.Request early access

Integrations

Built around your existing customer systems.

didii works alongside the helpdesk and tools your team already uses. Tell us which systems you use and we'll confirm the right setup for your team.

Tell us which systems your team uses

The approach

Connect only what the work needs.

  1. 01Start where conversations live

    The first connection is usually the helpdesk, where customer questions and their history already are. No migration: your team keeps working where it works today.

  2. 02Add knowledge sources

    Policies, help articles and internal guidance, so suggestions and answers can show where they came from.

  3. 03Connect business systems for specific actions

    Billing, orders or CRM data only where a defined piece of work needs it, such as checking a charge before a refund is proposed.

  4. 04Read before write

    Connecting an account doesn't authorise didii to change anything. Each action in another system is granted separately, and can be limited, reviewed or switched off.

  5. 05Scoped and revocable

    Access is limited to what the work needs, visible to your team and can be revoked at any time.

Which systems does your team use?

Request early access and list your helpdesk and other tools in the "Tell us more" box. Early access is free.

Request early access

Request early access

We ask for these details to understand your team and contact you about early access. Please don't include customer conversations, passwords or other confidential information.

What would you like to improve in your customer operations?

Early access is free. A request doesn't create a product account. Privacy notice