Early access is open: we're inviting customer operations teams to shape didii with us.Request early access

Early access

Build better customer operations with us.

Tell us about your team and the customer work you want to improve. We'll use your request to understand fit and set up early access around your workflow.

Who it's for
Customer support and operations leaders, especially at growing teams that already use a helpdesk.
Getting set up
Our team confirms the right capabilities and systems for your workflow with you.
Cost
Free during early access.

What happens next

  1. You send a request. Tell us about your team and what you would like to improve.
  2. Someone from the didii team gets in touch to understand your team and the customer work behind your request.
  3. We talk about fit and what's available for your workflow.
  4. If it fits, we set up your team and agree what's included. A request doesn't create a product account.

Request early access

We ask for these details to understand your team and contact you about early access. Please don't include customer conversations, passwords or other confidential information.

What would you like to improve in your customer operations?

Early access is free. A request doesn't create a product account. Privacy notice

Questions

About early access.

What happens after I request early access?

Someone from the didii team will contact you to understand your team and the work you want to improve, and to discuss fit and what's available. A request doesn't create a product account; access and supported workflows are confirmed individually.

Does early access cost anything?

No. Early access is free.

Which helpdesks and systems does didii work with?

didii works alongside your existing helpdesk and business systems. Mention the ones you use in the "Tell us more" box when you request access, and we'll confirm the setup for your team.

How will you use our data?

We don't ask for customer conversations or credentials in the early access form, and we use what you send only to contact you about early access. We agree how product data is handled with your team before any of yours is connected. Privacy notice

How do we get started?

didii is available through early access. Request access and our team will follow up to set things up around your workflow. The product moments on this site are illustrations with fictional data.